Buyer questions
Start with the task.
Which systems should I consider for inspection?
Start with the inspection application guide. Mobility is only one part of the system; sensors, the required information and the operating environment also matter.
Can an event robot be customised?
The catalogue describes voice, persona and appearance options for selected systems. Confirm the exact configuration and venue requirements during scoping.
Can I rent every robot?
Do not assume that. Purchase, rental and pilot terms are confirmed for the selected system and project. Discuss a pilot before treating a catalogue entry as a booking.
Does FRWRD manufacture the robots, or source and deploy them?
FRWRD does not manufacture robots. We work with specialist manufacturers and GCC customers, handling supply, deployment, engineering integration, commissioning, training and maintenance. The scope is agreed for the selected system and project.
What does adapting a robot to my site involve?
It starts with the task, the work area, access and the existing workflow. What needs to change in the configuration or the way the team works depends on the system and the site, and is agreed as part of the pilot scope rather than assumed up front.
How do I know a pilot is a good fit for my task?
A pilot fits when the task is repeated, the result can be checked and you can say what a useful outcome looks like. Bring the task, the site, the access constraints and the output you need. We agree what to measure: quality of the result, fit with the workflow, operating time and the effort your team needs to run it. See robotics pilots.
What training and support follow deployment?
FRWRD handles engineering integration, commissioning, training and maintenance as part of its delivery model. The exact scope, operation and onsite responsibilities are agreed for each project; there is no standard staffing package assumed.
